Group dynamics in remote-first teams
What changes when the office becomes video calls and chat threads, and how to make the invisible visible.
Read · 2 minAn assessment makes a promise: that it measures something real, and that it measures it the same way for everyone. Keeping that promise takes more design work than most people expect.
Assessment design and psychological profiling are at the heart of my training in work and organisational psychology. Whether it’s a selection exercise or a development tool, I come back to the same questions about fairness every time.
Many assessments go wrong at the start because the target is vague. “Good communication” or “culture fit” can mean almost anything, and vague criteria leave room for bias. A fair assessment begins with a short, specific list of what the role actually requires, based on the work itself.
Psychological profiles can be very useful for understanding preferences and development needs. But a profile is a description, not a verdict. I treat profiling results as a starting point for conversation, especially in development settings, and I avoid using a single score to make a high-stakes decision on its own.
People engage more honestly when they know what’s being assessed, why and what happens with the results. Explaining that clearly isn’t a weakness in the process. It’s part of what makes it fair.
A fair assessment is one you could explain to every candidate, and they’d agree it made sense.
What changes when the office becomes video calls and chat threads, and how to make the invisible visible.
Read · 2 minNoticing your own defaults, and leaving room for other people’s, in international teams.
Read · 2 minWhy the most useful insights come from combining what is happening with why it is happening.
Read · 2 min